After sales support refers to all details that come after your valued customers have bought your product. This type of customer aftercare is important for any business to establish brand recognition, but especially for small businesses where every client needs to be treated like your biggest client.
It is not enough to say “Thank you for your business” after a sale is complete. BBI understands that long-term success is built on memorable customer experience.
BBI has a complete suite of after sales support services:
- Customer service,
- Business and end-user website management,
- Order entry and management,
- Client relation communication,
- Traceability, recall and warranty,
- Return management and quarantine,
Product Warranty
To best serve your customers, BBI can follow your warranty policy. We apply your warranty policies by being the main point of contact for product returns, inspection and exchange.
We can apply warranty for your final customers or your distributors.
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