After sales support refers to all details that come after your valued customers have bought your product. This type of customer aftercare is important for any business to establish brand recognition, but especially for small businesses where every client needs to be treated like your biggest client.
It is not enough to say “Thank you for your business” after a sale is complete. BBInc understands that long-term success is built on memorable customer experience.
BRAND & BUSINESS INCUBATOR has a complete suite of after sales support services:
- Customer service,
- Business and end-user website management,
- Order entry and management,
- Client relation communication,
- Traceability, recall and warranty,
- Return management and quarantine,
- Light repairs and warranty services.
Product Warranty in the USA
To best serve your customers in the USA, BBInc can apply the warranty for your products on the US market. We apply your warranty policies by being the main point of contact for product returns, inspection, repair and exchange.
We can apply warranty for your final customers or your distributors.